IPC has a Help Desk facility for all incidents reported outside of normal IPC Business Hours from 17:00 – 09:00 CET for the following IPC systems or services only:

  • Mail Registration Device  (MRD)  
  • Tracking – Interconnect 
  • Common Returns Platform (CRP)
  • Harmonised Labelling Service  

The IPC Help Desk can be contacted for urgent issues outside business hours via the phone number in the blue box below, visible after login.

During business hours, please fill in the contact form and we will respond to it as soon as possible.