IN THIS ISSUE TOP STORY Poste Italiane targets parcels market as IPO takes shape ■ AMERICAS The UPS Foundation supports diversity and economic empowerment ■ UPS Board appoints new CEO ■ Deadline approaches for 2014 Canada Post E-commerce Innovation Awards ■ Consumers demand more flexibility when shopping online, says UPS study ■ ASIA PACIFIC Australia Post restructures ■ Australia Post and Westpac sign strategic partnership ■ Alibaba and China Post plan joint logistics network ■ Aramex acquires Australian delivery firm to target global e-Commerce markets ■ EUROPE Marc Huybrechts joins Board of Directors at bpost ■ DHL Express makes investment of CZK120m in Czech Republic ■ Eesti Post to re-brand under international name Omniva ■ Sanoma and Itella working in cooperation to boost domestic e-Commerce ■ La Poste bundles e-Commerce logistics services under Viapost brand ■ Pickup launches a new parcelshop service ■ Deutsche Post DHL management appointments in May ■ Augmented Reality transforms logistics processes, says DHL study ■ Hermes to invest €300m in expanding German capacity ■ International parcel volumes to Russia soar in 2013 as e-trade booms ■ POST Luxembourg Group 2013 Financial Results ■ Chronopost and FixeAds provide specialised delivery service ■ DHL Express opens service points at Russian press retail stores ■ M-commerce sales reach 34% of UK online revenues in Q1 2014 ■ UK Post Office launches mobile post offices for rural areas ■ TNT Express tests rail-road combination for inner London deliveries ■ TNT Post UK upgrades parcels service for e-retailers IN THIS DIRECT MARKETING SPECIAL IPC PROJECTS IPC Direct Mail Guide project launched ■ NEWS Tracking response to direct mail in the digital world ■ Advantages of printed communication confirmed in Germany ■ EVENTS Mail which rocks the mailbox ■ CASE STUDY Direct mail that targets pets instead of people