While parcels growth was sufficient to offset the decline in mail revenue in 2020, lower other income resulted in a 4% drop in total revenue for Iceland Post in 2020.

Parcels and express revenue grew by more than 50% in the year, drive by strong domestic e-commerce demand. To support contactless delivery, Iceland Post extended its parcel locker and other pick-up point networks in 2020, opening its first Pakkaport partner pick-up points. In 2021, same-day delivery to parcel lockers was launched in some regions. The post also sought to meet e-retailer demands, developing new drop-off services and extending partnerships with leading e-commerce platforms. For more details download the latest IPC Carrier Intelligence Report for Iceland Post.

If your company has not yet subscribed to IPC’s Carrier Intelligence Reports, please visit this page or email us at market.intelligence@ipc.be.