However, rising staff, energy and depreciation costs led to a sharp drop in profitability for the year, with the post recording an EBIT margin of 0.0%. Workforce expansion and higher variable costs led to a 5.2% increase in staff costs between 2020 and 2021.
During 2022, Croatian Post plans to further develop its international transport and logistics services by investing in automated processing equipment to better use capacity. After launching the parcel locker network in 2021, it aims to double the network size in 2022. For more details download the latest IPC Carrier Intelligence Report for Croatian Post.